Last Updated: August 13, 2026
Griner’s Jewelers, Inc. (“Griner’s Jewelers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, visit our retail location, or utilize our jewelry and appraisal services.
1. Information We Collect
We collect information that identifies or relates to you in the following ways:
- Information You Provide Directly:
- Contact Details: Name, email address, phone number, and physical mailing/shipping address.
- Transactional Information: Credit/debit card numbers, billing addresses, purchase history, order details, and wishlist/bridal registry selections.
- Service Records: Inquiries, custom design notes, repair requests, appraisal records, and customer communications.
- Information Collected Automatically:
- Usage & Device Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site.
- Cookies & Tracking: Standard web cookies and tracking technologies to enhance user navigation and analyze traffic patterns.
2. How We Use Your Information
We use the collected information for purposes including:
- Processing and fulfilling orders, custom designs, repairs, and appraisals.
- Managing bridal registries, customer wishlists, and appointments.
- Communicating order updates, service completions, or answering customer inquiries.
- Sending promotional emails, newsletters, or seasonal announcements (you may opt out at any time).
- Preventing fraudulent transactions and ensuring network security.
- Complying with applicable legal obligations.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with:
- Service Providers: Trusted partners who perform functions on our behalf (e.g., payment processors, website hosting, email marketing platforms, and shipping carriers).
- Legal Requirements: When required by law, subpoena, or government authority, or to enforce our legal rights and protect the safety of our customers and store.
4. Cookies & Web Tracking
You can set your web browser to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain areas of our website.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to safeguard your personal data from loss, misuse, unauthorized access, or disclosure. However, no online transmission or database is 100% secure, and we cannot guarantee absolute security.
6. Your Rights & Choices
- Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
- Access & Correction: You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at the address or phone number below.
7. Children’s Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
8. Updates to This Policy
We reserve the right to revise this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
For questions or concerns regarding this Privacy Policy or our data practices, please contact:
Phone: (863) 293-0151
Griner’s Jewelers, Inc.
Address: 195 Avenue A, NW, Winter Haven, FL 33881